At Daily Swim Wear, we stand behind the quality of our swimwear and accessories. We want you to be completely satisfied with your purchase. If you’re not happy with your items, we’re here to help with a straightforward returns and exchanges process.

Return & Exchange Timeframe

You may return or exchange most items within 15 days of receiving your order.

Please Note: For hygiene reasons, we cannot accept returns or exchanges on swimsuits (both Men’s and Women’s) and wetsuits unless they are defective or we sent the wrong item. All other products (Bags, Backpacks, Swim Fins, Swim Goggles) may be returned or exchanged within the 15-day window.

Return Conditions

To be eligible for a return or exchange:

  • Items must be unused, unworn, and in their original condition.
  • Tags must still be attached.
  • Items must be in the original packaging.
  • Proof of purchase is required.

How to Initiate a Return or Exchange

Follow these simple steps:

  1. Contact our customer service team at [email protected] within 15 days of receiving your order.
  2. Provide your order number and details about the items you wish to return or exchange.
  3. Our team will respond with a Return Authorization Number and instructions for shipping your return.
  4. Package the items securely and include the completed form below.
  5. Ship the package to the address provided by our customer service team.

Return Shipping

Customers are responsible for return shipping costs unless the return is due to our error (wrong item sent or defective product). We recommend using a trackable shipping service as we cannot be responsible for items lost in transit.

Refund Processing

Once we receive and inspect your return:

  • Refunds will be processed within 5-7 business days
  • Your refund will be issued to your original payment method
  • Please allow additional time for your bank or credit card company to process the refund (typically 5-10 business days)

Exchanges

For exchanges:

  • We will process the exchange once we receive the returned item
  • If the requested exchange item is available, we will ship it immediately
  • If the exchange item is not available, we will issue a refund or contact you for an alternative selection
  • Standard shipping rates apply for exchange shipments

Return Form Template

Please include this completed form with your return package:

Daily Swim Wear Return Form

Order Number: _________________________

Date of Purchase: _________________________

Name: _________________________

Email: _________________________

Return Authorization Number: _________________________

Items Being Returned: _________________________

Reason for Return: [ ] Size Exchange [ ] Color Exchange [ ] Defective [ ] Other: _______________

For Exchanges: Desired Size/Color: _________________________

Signature: _________________________ Date: _________________________

Return Address

Please ship your returns to:

Daily Swim Wear Returns
4050 Lake Otis Parkway
Anchorage, US 99508

International Returns: Please note that international customers are responsible for any customs fees or import taxes associated with returns. These costs are non-refundable.

Defective or Incorrect Items

If you receive a defective item or the wrong product, please contact us immediately at [email protected]. We will cover return shipping costs and expedite your replacement or refund.

If you have any questions about our returns policy, please don’t hesitate to contact our friendly customer service team at [email protected].

Thank you for shopping with Daily Swim Wear!